Order Acceptance

Orders are subject to written confirmation and availability.

Pricing & Payment

Prices are agreed in writing; payments must be made within stipulated timelines.

Delivery

Delivery timelines are estimates and may vary due to mine conditions, weather, or regulatory factors.

Risk & Liability

Risk transfers upon delivery; company is not liable for indirect or consequential losses.

All content on our website (text, images, documents, logos, etc.) is the property of Multilink and is protected by intellectual property laws.

You may not reproduce, modify, distribute, or use any content for commercial purposes without prior written consent.

Unauthorized use may result in legal action.

Local and national mining laws

Environmental regulations

Labor and occupational safety laws

Anti-bribery and anti-corruption policies

The Transporter shall arrange for transportation of coal from the Origin Point to the Delivery Point.

The Transporter is responsible for any intermediate handling (loading, unloading, stacking) if specified.

Only vehicles/trains/trucks in good condition, with valid licenses, insurance, etc., will be used.

Coal must conform to agreed specifications regarding grade, size, moisture, ash, etc.

Measurement of coal for payment will be by weight (or volume converted to weight) at either or both ends (loading, unloading).

Provision for weighbridges or measurement devices; reconciliation if discrepancies.

Who loads/unloads (shipper, transporter, or third party).

Timing: free loading time, free unloading time, any demurrage or penalties for delays.

Safety & regulatory compliance during loading/unloading.

Route(s) to be used; whether specified or at Transporter's discretion.

Transit time / schedule.

Risk during transit: who bears risk for loss, damage, or delays (weather, force majeure, breakdowns).